Privacy Policy

Introduction

At Aldeka Foods we know you care about your personal privacy and about the terms and conditions that govern your use of our website, product or service (the “Service”). Because we are dedicated to serving your needs and respecting your preferences, we have adopted the policies and practices described in this Privacy Policy. PLEASE READ THIS PRIVACY POLICY CAREFULLY. By accessing or using the Service, you (“You” or “Your” as applicable) are bound by the notices, terms and conditions in this Privacy Policy.

Information we collect

While using our Services, you may be required to provide us with certain personal data that can be used to contact or identify you (“Personal Data”). Personal Data we collect in accordance with law and at times required for regulatory and compliance purposes, may include, but is not limited to:

– Name
– Gender
– Postal address, business and personal
– Telephone number, business and personal
– Email address, business and personal
– Credit and debit card number or other payment data
– Financial information in limited circumstances
– Social Security Number
– Driver’s license information
– Language preference
– Date and/or place of birth
– Age
– Membership or loyalty program data

We may receive personal information from our Partners or Affiliates in order to perform services. We may also receive personal information from third parties, including public databases, social media platforms, or third-party partners such as analytics or marketing providers.

Use of your information

a. To Provide the Product and Services

To Promote the Service
We use the information you provide to Aldeka Foods to promote the Services. For example, we use the information, like your email address, to send information or content to you which we think may be of interest to you by email, or other means, and send you marketing communications relating to our business. We use this information to promote the use of our Services to you and share promotional and information content with you in accordance with your communication preferences. We may also reach out to you via telephone to ask about other services you may be interested in.

To Communicate with You About the Services
We use the data you provide to Aldeka Foods when signing up for the Service to contact you via email or in-app notification about billing, account management, and other administrative matters. We send updates to you regarding our Terms of Service or other legal agreements. We may also communicate with you about security incidents via email or in-app notification.

We use your information to provide customer support, such as resolving technical issues you encounter and analyzing product outages or bugs.

To Provide and Improve the Service
We use your account information and Customer Data to provide the product and Services to you. For example, we use the email address you provide when signing up for the service to create your user account, and we use your payment information to process payments for paid use of the Service.

We collect data about how our Services are used by monitoring and tracking our users. We use this data to develop and improve our Services. For example, we use usage data to assess trends and usage to help us determine what new features or integrations our users may be interested in. We may share usage data externally but will only do so in an anonymized and/or aggregated manner to build and improve product features.

To Secure and Protect our Users
We use your account information to investigate and help prevent security incidents. We may also use this information to meet legal requirements. We use your information to verify user accounts and new sign-ups, and to detect and prevent product abuse. This includes enforcing our Terms of Service.

For Research and Development
We may share externally or provide other companies with statistical information about our users, but this information will not be used to identify any individual user and will only be shared on an aggregate and de-identified basis. For example, we may publish blog posts on trends or insights into how users are interacting with the service.

Mobile
If you use the mobile applications, we may send you push notifications from time to time in order to update you about events and promotions. If you no longer wish to receive such communications, you may turn them off at the device level.

Log Files
Log files are used to provide general statistics regarding use of the websites. For these purposes, we do link this automatically collected data to other personal data such as name, email address, and phone number. We also use log files to troubleshoot and investigate security incidents.

Cookies
A cookie on the Internet is a piece of data stored on your hard drive that has some connection to a website you visited. It generally contains info about you that makes it easier to visit that site.

Cookies are pretty standard in the Internet industry, and a huge number of websites use them. Cookies also allow us to track visits to different areas of the site, which lets Aldeka Foods know which areas of the website we should improve and expand.

If you don’t like being recognized, however, you can stop accepting cookies by adjusting the settings in your web browser. That will keep your visit anonymous on Form Simplicity along with other websites. It may limit some of the functionality when you visit Form Simplicity, though. In addition, third-party vendors produce some website services offered by Aldeka Foods. In those cases, the independent vendors may also place cookies on your hard drive. Aldeka Foods has no control over these cookies.

Third Parties
We receive information from third party service providers. We may receive and use this information from these service providers in combination with other information we collect through other means described in this Privacy Policy for the purposes of providing you with updates and an improved Service, like personalized communications, webinar promotion, and tailoring the websites or product to improve user experience.

Except as described in this Policy, we do not sell, rent or otherwise share or disclose Your private, personally identifiable information to third parties.

Social Media Features
Our websites include social media features, such as the Facebook ‘like’ button and widgets, such as the share button or interactive mini-programs that run on our websites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our websites. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

Public Forums
We offer publicly accessible message boards, blogs, and community forums. Please keep in mind that if you directly disclose any information through our public message boards, blogs, or forums, this information may be collected and used by others. We will correct or delete any information you have posted on the websites if you so request, as described in the section “To Unsubscribe From Our Communications” below.

Or other purposes if we obtain your consent

Important information about who we are

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How is Your Data collected?

Like many websites, we and our third-party service providers, such as advertising and analytics providers, use cookies, web beacons and other data technologies to receive and store certain types of information when you interact with us through your computer or mobile device. Using these technologies helps us recognize you, customize your experience and make relevant marketing messages. Here are some of the types of information we collect:

Log & Device data. When you visit our Site, we may automatically record information (“log data”), including information that your browser sends whenever you visit our site. This log data may include your web address you came from or are going to, how long you spent on our Site, your device model, operating system, browser type, unique device identifier, IP address, mobile network carrier, and time zone or location.
Our third-party service providers may provide us information that tells us how our marketing ads, often placed on third party sites, performed and who clicked on them. This information does not identify any specific individual and is generally non-identifying. If we were to associate it with you, we would treat it as personal data.

Confidentiality

This site is operated in the United States. If you are located in another jurisdiction, please know that your information will be transferred to, stored, and processed in the United States. By using this site and providing us with information, you consent to this transfer, processing and storage of your information in the United States. It is important to note that the privacy laws in the United States may not be as comprehensive as those in other countries such as the European Union. Our service providers use appropriate safeguards to transfer your personal data to the United States.

We may transfer data that we collect from you to locations outside of headquarters for processing and storing. In addition, it may be processed by staff operating outside the office area who work for us or for one of our suppliers. For example, such staff may be engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Notice.
Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into via our site will be encrypted to ensure its safety.
The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain areas of our site, you are responsible for keeping this password confidential.