Thank you for choosing ALDEKA FOODS LLC. We take pride in providing our customers with high-quality products and services. If for any reason, you are not satisfied with your purchase, we offer a refund within 7 days of purchase.

Refund Eligibility

To be eligible for a refund, you must meet the following requirements:

(a) Product Condition. The product must be returned unopened, in its original packaging and in the same condition in which you received it.

(b) Time Limit. The product must be returned within 7 days of purchase.

(c) Proof of Purchase. You must provide valid proof of purchase, such as a receipt or order confirmation.

Refund Process

To request a refund, please contact us at info@aldekafoods.com. We will review your request and provide you with instructions on how to return the product. You are responsible for the cost of shipping the product back to us.

Once we receive the product and verify that it meets the eligibility requirements, we will process your refund. Please note that it may take 7 days for the refund to be credited to your account, depending on your bank or credit card company’s processing time.

Non-Refundable Items

The following items are non-refundable:

(a) Custom Orders. Custom orders are non-refundable, as they are made to your specifications and cannot be resold.

(b) Perishable Items. Perishable items, such as food and beverage products, are non-refundable.

Shipping

Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Contact Us

If you have any questions about our refund policy, please contact us at info@aldekafoods.com. We will be happy to assist you.